Refund Policy
Refund Policy – Bloomora Living Ltd
1. Returns
We hope you love your Bloomora Living purchase, but if for any reason you are not completely satisfied, you may return your item within 14 days of receiving it.
To be eligible for a return, your item must be:
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Unused and in the same condition that you received it,
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In its original packaging,
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Accompanied by proof of purchase (order confirmation or receipt).
Please contact us before returning any item so we can provide you with the correct return instructions.
📧 Email: customer@bloomoraliving.com
2. Refunds
Once your return is received and inspected, we will send you an email to confirm that we have received your item and to notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 working days, depending on your bank or payment provider.
3. Exchanges
We only replace items if they are defective or damaged.
If you need to exchange it for the same item, please contact us at customer@bloomoraliving.com with a photo and your order number.
4. Non-returnable Items
Certain items cannot be returned, including:
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Gift cards,
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Personal care items (for hygiene reasons),
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Sale or clearance items (unless faulty).
5. Late or Missing Refunds
If you haven’t received your refund after 10 working days:
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Check your bank account again,
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Contact your card issuer or payment provider,
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If the issue persists, email us at customer@bloomoraliving.com and we’ll assist you immediately.
6. Return Address
All approved returns should be sent to:
Bloomora Living Ltd
51 St John’s Villas, Archway,
London, Greater London, N19 3EE, United Kingdom
Bloomora Living Ltd
Company Number: 16843624
📧 customer@bloomoraliving.com
📞 +44 7520 692057